Need For Achievement Privacy Policy 2018


Need for Achievement is committed to protecting the privacy of all our clients and delegates. We will ensure that the personal data you submit to us is only used for the purposes set out in this policy

For the purpose of applicable data protection legislation (including but not limited to the General Data Protection Regulation (GDPR) (EU) 2016/679) the association responsible for your personal data is Need for Achievement Ltd.

How do we collect Personal Data?

We obtain information about you either directly from your company HR department when they confirm delegate attendance on a training course or when you register in person at the training course. Registration is confirmed as completion of our Training Attendance sheet (F9.1-3).

For ILM programmes delivered by Need For Achievement on behalf of the Institute of Leadership & Management we obtain information about you either directly from your company HR department when they confirm delegate attendance on an ILM programme or when you register in person at the programme. Registration is confirmed as the completion of our ILM Enrolment Form (F8.5-3).

We also receive personal data from our employees, trainers and suppliers when we engage their services and as required by the contract between us.

How we use your data

We comply with obligations under the GDPR and use personal data for the following purposes:

To enable us to administer our training services

To operate the Need for Achievement Ltd website

To administer financial procedures and records

To administer employee records

Need for Achievement Ltd may collect your personal details, including but not limited to your name and company email address details from our Training Attendance Sheet or ILM Enrolment form.

This information is held and used Need for Achievement as follows;

We hold details of all training course attendance for each of our clients for reference and reporting purposes.

We input all names and company email address on an excel spreadsheet (Course Follow up database), shared on our office cloud based system and accessible by the Managing Director, Relationship Manager and Office Manager.

From time to time we use a cloud based storage system between our trainers and office personnel.

As part of the course contract, and as requested by our client who is generally the delegate employer, we communicate specific course follow up reading to delegates who attended relevant courses via company email addresses.

If delegates would prefer not to receive follow up communication, they are asked to contact their HR department.

For our ILM programmes, we will input all delegates names and ages onto the ILM walled garden, which is a secure portal for enrolment of candidates undertaking an ILM qualification. Please refer to the ILM privacy statement for further information

We will not sell or rent your information to third parties.

We will not share your information with third parties for marketing purposes.

How long do we keep your personal data?

We will hold your personal information on our systems for as long as is necessary to carry our usual business. All personal data will be securely deleted 7 years after the last contact unless the contract states longer.

How do we safeguard your personal data?

We are committed to taking all reasonable and appropriate steps to protect the personal information that we hold from misuse, loss or unauthorised access. All personal data submitted by you via our website or email system is transferred using security technology to establish an encrypted link between a server and a browser. This ensures all data remains private. We also have organisational measures in place to deal with any suspected data breach.

If you suspect any misuse or loss of or unauthorised access to your personal information, please let us know immediately via This email address is being protected from spambots. You need JavaScript enabled to view it.


You have the right at any time to ask us for a copy of the information supplied by you that we hold. We may ask you to verify your identity and for more information about your request. Where we are legally permitted to do so, we may refuse your request and will give you reasons for doing so.

If you would like to make a request for information, please contact Peter Charnock, our Data Controller, via our website or at This email address is being protected from spambots. You need JavaScript enabled to view it.

We will respond to all subject access requests within the guideline of one month of receipt and reading the request. We may need to request further details in order to ensure that the request is legitimate and also reserve the right to charge an administrative fee for this service.

Your choices

By giving your consent to be contacted by email on our attendance sheet you will receive follow up communication / reading relevant to the course you attended. If you do not want to receive email communication from us please contact your HR department.

Changes to our privacy policy

From time to time, this privacy policy may be changed/updated by Need for Achievement. The latest version of the policy will be available here.

What our clients think...

"It's me who wants to thank you. You made this programme very interesting with your personal feeling and approach."

Service engineer

"I just wanted to say thank you so much for all your help with this ILM 3. All your feedback and guidance has really helped me gain confidence, although a lot of people think I have it already, you pulled it out of me (in a good way) and help me overcome it as well as fears! I feel stronger after doing this course and I have gained much more than just the qualification thanks to you."

Project Manager
Balfour Beatty

"I have been amazed at the invigoration of my managers due to this programme. (ILM Level 5)."

Senior Manager
Balfour Beatty

"Need for Achievement have provided a wide range of training programmes to Morgan Advanced Materials for several years now. They have always been delivered to a very high standard and the feedback from all delegates has always been very positive especially regarding the style and the content that is delivered. The training provided by Need for Achievement is very valuable in that all of the delegates have been able to apply what they learnt to real business challenges and as a result people feel more confident, more empowered and as a result productivity and results show the right trends. I would recommend them without question."

Rob Park, General Manager
Morgan Advanced Materials

"I have worked with Need for Achievement for a few years now and when I joined the Shakespeare Birthplace Trust (SBT) last year I identified the need for some training for our supervisors and middle managers. The SBT has a fantastic history of promoting internally, however, what this meant was that many of our managers had never received any management or leadership training. With Need for Achievement's help we designed the Management Empowerment Programme based around ILM level 3 qualification and additional modules specific to our business. We have already seen real benefits associated with the training not least a significant improvement in cross departmental working as people met new colleagues through their training. The difference with Need for Achievement is the additional personal touches and support that you receive that are real value add."

Becky Cund, Head of HR
The Shakespeare Birthplace Trust

"It was thoroughly enjoyable and extremely beneficial. Peter is an excellent coach."


"The coaching I have received has been extremely beneficial to my development and also in the way I manage a newly created team. The help and assistance I have gained through our sessions has helped me to overcome issues and guide me in the right direction."

Morgan Advanced Materials

"Need for Achievement are an integral part of our work to develop our people at Elekta. They help contribute to building a stronger performance culture across our organisation. We demand high standards of delivery and Need for Achievement have never let us down. They have the highest levels of integrity and ethics and we have built real trust them as a long term partner."

Cameron Conneely, Director, Global Learning & Development

"Thank you so much for all the training and support over the past 2 years, I can honestly say I use it every day and can see how the models work. It's been fascinating to watch the development of my cell leaders. Dan Pink was right - giving people autonomy, purpose and mastery works! I gave them specific products that they have to track and sort the issues out for, they take it on the chin if their products run late, they get the blame, but also the recognition when they succeed, it's amazing they are working sooo much harder yet are visibly so much happier. It's pretty hilarious hearing their fighting talk in the morning of how they will hit their targets!"

Morgan Advanced Materials

"Need for Achievement has empowered me to think outside the box on subjects such as team dynamic, perception and self-reflection. I feel I have enhanced my ability to be an effective manager as a direct result of these coaching sessions."

The White Company

"I wanted to say thank you for the very insightful, useful and helpful training course last Monday. I took a lot away with me and have been putting it into practice already. It is easy to forget about bringing the teams along when we are as busy as we get during the summer, but this is just the time we are able to test their mettle, offer them opportunities to stretch their wings etc."

The Shakespeare Birthplace Trust


For more information, call us now on 01666 829 333 or


Contact Us

Oliver House
Oliver's Lane
Wiltshire SN16 9AF

Tel: 01666 829333

N ACH Consulting is a limited company registered in England and Wales. Registered number: 05061495.
Registered office: Oliver House, Oliver’s Lane, Malmesbury, Wiltshire SN16 9AF

company logos v3

Website by Mindvision